Atrinik.org - Multiplayer Online Role Playing Game

Atrinik Servers => Main Server => Topic started by: NiteStar on August 04, 2010, 11:52:53 pm



Title: Main Server Down
Post by: NiteStar on August 04, 2010, 11:52:53 pm
As of 06:45pm EDT (GMT-5), the main server has been down.


Title: Re: Main Server Down
Post by: Cleo on August 04, 2010, 11:54:14 pm
Seems up to me.


Title: Re: Main Server Down
Post by: NiteStar on August 05, 2010, 12:00:11 am
It's back up now but I was booted out of game around 6:45 pm -- still had a net connection so that wasn't the issue. Could detect the server but couldn't log in (main server showed up in the list but couldn't connect).


Title: Re: Main Server Down
Post by: idicus on August 05, 2010, 04:29:10 am
happened to me too. couldnt get into game at all


Title: Re: Main Server Down
Post by: NiteStar on August 05, 2010, 08:13:22 am
Apparently there was a network issue that blocked traffic between the USA & Atrinik's server for about 10-15 minutes. It was resolved shortly thereafter....


Title: Re: Main Server Down
Post by: Mamoru on August 05, 2010, 11:48:37 am
If it's down again, try pinging the server at 85.216.145.35
Ping the official atrinik game server at: 85.216.145.35:13327
If you think something is blocking a particular connection try
http://downforeveryoneorjustme.com/atokar.is-a-geek.net (http://downforeveryoneorjustme.com/atokar.is-a-geek.net)
~Kiana~


Title: Re: Main Server Down
Post by: ddhanna on August 05, 2010, 05:55:22 pm
are you sure you spelled that correctly?


Title: Re: Main Server Down
Post by: NiteStar on August 05, 2010, 07:51:31 pm
Works for me ... (yes, I'm co-opting the mighty mighty Cleo's trademarked phrase....  :twisted: )


Title: Re: Main Server Down
Post by: NiteStar on August 10, 2010, 07:52:28 am
Can't connect to the main server again although the metaserver says it's up, as there are 5 folks logged in.

Here's a partial traceroute dump:

 7   138 ms   209 ms   199 ms  us-nyc01c-rd1-gi-13-0-0.aorta.net [213.46.190.18
]
 8   221 ms   124 ms   123 ms  uk-lon02a-rd1-pos-4-0-0.aorta.net [213.46.160.20
]
 9   122 ms   125 ms   125 ms  84.116.132.245
10   104 ms   106 ms   106 ms  84.116.132.82
11   126 ms   124 ms   123 ms  sk-bts01a-sd2-vl-14.aorta.net [213.46.160.30]
12   128 ms   125 ms   126 ms  188-167-188-26.dynamic.chello.sk [188.167.188.26

13   123 ms   124 ms   123 ms  188-167-190-75.dynamic.chello.sk [188.167.190.75

14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.

So something in Slovakia is blocking .... :(


Title: Re: Main Server Down
Post by: idicus on August 10, 2010, 08:08:47 am
your Ave was 116ms? and your bitching? my normal is 149ms your lucky as hell Nitestar. i WISH i could get 116ms, try playing atrinik or Dia at 310ms THEN complain


Title: Re: Main Server Down
Post by: Floozy on August 10, 2010, 09:41:16 am
Dear All

The main Server 85.216.145.35 has been down for me for nearly 2 hours now.

I get Request timed out from ping and similar tracert results as NiteStar (only much faster! eat your heart out Idi!).

Funnily enough after checking out "atokar.is-a-geek.net" as suggested by Kiana and re-lanching the client it now lists Server "atokar.is-a-geek.net" port 13327 Players 4 in place of the main Server - spooky!!

Kind regards
Floozy
(p.s. you can call me Karon if you don't like the nick-name Floozy!)


Title: Re: Main Server Down
Post by: NiteStar on August 10, 2010, 09:50:42 am

If it's down again, try pinging the server at 85.216.145.35
Ping the official atrinik game server at: 85.216.145.35:13327
If you think something is blocking a particular connection try
http://downforeveryoneorjustme.com/atokar.is-a-geek.net (http://downforeveryoneorjustme.com/atokar.is-a-geek.net)
~Kiana~


BTW,

Quote
It's not just you! http://atokar.is-a-geek.net looks down from here.
(4:48AM EDT (GMT-5))


Title: Re: Main Server Down
Post by: idicus on August 10, 2010, 09:56:40 am
Nite i have to ask, do you comment on EVERY little thing? Great the server is down! it went down while cleo and i were online with 3 others, do ya see me posting anything about Server Down!!!!!!!!! no, it happens get use to it


Title: Re: Main Server Down
Post by: Mamoru on August 10, 2010, 10:06:08 am
In fact it is down (last metaserver update: 1281422088 = Tue, 10 Aug 2010 06:34:48 GMT). Please wait until Cleo puts it back on. Sorry for the inconvenience
~Kiana~


Title: Re: Main Server Down
Post by: NiteStar on August 10, 2010, 10:15:20 am
How are you able to see the timestamp of the last metaserver update? Is this a bug then, b/c Cleo told me that the MS updated every 5 min. Therefore, metaserver shouldn't be reporting to my client that it's able to see the main server, n'est pas?


Title: Re: Main Server Down
Post by: Mamoru on August 10, 2010, 10:23:02 am

How are you able to see the timestamp of the last metaserver update?

Only Developers can see that and some other server info.

Is this a bug then, b/c Cleo told me that the MS updated every 5 min. Therefore, metaserver shouldn't be reporting to my client that it's able to see the main server, n'est pas?

The server updates to the metaserver every 5 minutes. If the server stops reporting, the data stays listed on meta for 24 hours until updated once more. This also explains why there appear to be  people on (Atrinikbot, Cleo, Idicus, Gramlath, Floozy).
~Kiana~


Title: Re: Main Server Down
Post by: idicus on August 10, 2010, 02:14:19 pm
I'm special thats why im listed *Hug Self*


Title: Re: Main Server Down
Post by: NiteStar on August 11, 2010, 06:03:20 am
So is there any word as to what's going on with the main server? Or has anyone heard from Cleo about this? It's been over 24 hours now, I think ... ?


Title: Re: Main Server Down
Post by: Floozy on August 11, 2010, 07:11:26 am
Yup - about 45 minutes left until 24 hours!  metaserver is also failing now - maybe the problem is quite extensive.  I am keeping all fingers crossed for Cleo.

Its a good time time improve your website stats though - I am now 9th in the "Most Time Online" stats and climbing!!!!  A long way behind your 1d 2h 53m though!!!

All the best
Floozy


Title: Re: Main Server Down
Post by: NiteStar on August 11, 2010, 07:14:03 am
I'm starting to think either something happened to Cleo or his computer. I certainly hope he wasn't attacked (cyber-attack) by the angry mob who banned me from that other game ... :/ (yeah I'm a worry-wort).

The reason I'm thinking this is because unlike last time, I'm actually able to see traceroute work its way into Slovakia; it might be failing in trying to connect to Cleo's server, which physically is located there.

I just hope he's OK ... I worry about the kid, y'know? :(


Title: Re: Main Server Down
Post by: Floozy on August 11, 2010, 08:08:22 am
Hmmmm ... I see what you mean about Cleo. Let's try some deductive reasoning:

There are 4 systems involved: The main server; the metaserver; the website server; and Cleo's personal computer.

iirc the metaserver should continue to list the servers, and if the main server hasn't responded for 24 hours it simply uses the last known information.  Now the client is reporting "Metaserver failed", which to me implies there is no connection.  I do not know the IP address of the metaserver so cannot check.  It was definitely working yesterday though, long after the main server went down, so something has happened in the meantime - maybe Cleo is doing something with that computer?

The website server Atrinik.org resolves to box572.bluehost.com [66.147.242.172] and is penultimately routed via Los Angeles so its a hosted website.  There has been no sign of Cleo on the website since the main Server went down which could be either a) he is too busy sorting out the problem or b) as you suspect his personal computer is also down.  If the main server and his personal computer are the same machine with a big problem now (e.g. HDD crash); or they are at the same location with, for example, a power failure; that would explain b).  Does anyone know?

iirc the only official way to contact Cleo is admin@Atrinik.org, which he wouldn't be able to read/reply to if his personal computer was also down or if a) above is correct!!!  Unless anyone knows a mobile number, for example, more information is required before we can deduce what is happening I am afraid.

Very sorry I cannot be more helpful.

Kind regards
Floozy


Title: Re: Main Server Down
Post by: Floozy on August 11, 2010, 08:11:17 am
The main server has just started responding to ping now - YIPPEE


Title: Re: Main Server Down
Post by: Floozy on August 11, 2010, 08:13:55 am
And Cleo is on the website - DOUBLE YIPPEE YIPPEE


Title: Re: Main Server Down
Post by: Cleo on August 11, 2010, 08:14:54 am
Seems there was some network failure that lasted almost exactly 24 hours; perhaps some DNS failure or such. Seems to be working again, sorry for any inconvenience.


Title: Re: Main Server Down
Post by: NiteStar on August 11, 2010, 08:18:07 am
Yup, I was right. The traceroute was held up right before it hit the server. IOW, the server was down, it wasn't the US/SK connection (for once).

I'm going to update FB/T w/ status of MS being back up now. Yippeeeee!  :lol:


Title: Re: Main Server Down
Post by: idicus on August 11, 2010, 05:02:17 pm
hmmm weird, i still cant login *shrug*, just gave me more time to build and tinker with my maps


Title: Re: Main Server Down
Post by: Mamoru on August 11, 2010, 06:14:50 pm
You sure you still can't login? All servers are up and running.
~Kiana~


Title: Re: Main Server Down
Post by: ghost101 on August 11, 2010, 09:42:33 pm
"OR" note idk what im talking bout but sometimes when i have a bad internet connection it will say "metaserver failed" so what's yours like? i mean you have to have a connection to post ur post but i mean really you can have a low connection to get on a browser :P


Title: Re: Main Server Down
Post by: NiteStar on August 12, 2010, 09:16:54 am
Connection to the server went down again, around 9am GMT. :(


Title: Re: Main Server Down
Post by: idicus on August 12, 2010, 09:42:43 am
*sighs* 3 days now i cant get into game nor get on local server to tinker with my mapset and fix the walls ect

*twiddles thumbs* cleint comes up shows 3 people in game, yet i cant login....im about ready to delete the client and re-install the damn thing to see if that works


Title: Re: Main Server Down
Post by: NiteStar on August 12, 2010, 10:01:13 am
Idi, put down the bottle & read: the main server's connection to the Internet is messed up at the moment .... capiche? :p


Title: Re: Main Server Down
Post by: idicus on August 12, 2010, 10:06:41 am
i did read that Nite, but for 3 days? after you said it was working fine for you?

only good thing out of all this i was finally able to get on the local server so now i can go back to tinkering with these last 4 maps, get the walls correct and finish this mapzone off finally.


Title: Re: Main Server Down
Post by: Mamoru on August 12, 2010, 10:23:04 am
This time last update from the official server was received at Thu, 12 Aug 2010 07:46:36 GMT.

Idicus, this has nothing to do with your local server. Did you run the w32_start_server.bat ? Once it says it's waiting for connections you can connect to it using the client and selecting localhost. If it says the connection failed check your firewall and make sure atrinik_server.exe is allowed as well as atrinik.exe. When you get to the next screen where it 'downloads' the server files but not to the login fields you should recollect your arches and run the w32_start_server.bat script again.
~Kiana~


Title: Re: Main Server Down
Post by: idicus on August 12, 2010, 10:46:36 am
LOL Kiana yes i knew all that, but local server hasnt worked in the last 2 days for me, i just tried it and it finally started working again, but the main game server is dead, it loads up just fine but when i select the game server there isnt a connection.


Title: Re: Main Server Down
Post by: Mamoru on August 12, 2010, 10:49:51 am
Good that you've figured out the local server. As for the main server, I think you should try again tomorrow. Of course, we're sorry for the inconvenience. I can't do anything about it myself. I could put up a server, but it wouldn't have any of your player files.
~Kiana~


Title: Re: Main Server Down
Post by: Cleo on August 12, 2010, 11:15:00 am
Got some more information about the recent connection issues: seems the connection cables on my street got broken, randomly dropping network connections for several hours. I have talked with the repairmen and they say it should be fixed now: that's the reason of the 2-hour downtime today (no, I did not get warned beforehand).


Title: Re: Main Server Down
Post by: NiteStar on August 12, 2010, 11:24:23 am
Cleo,

When the connection goes down for you like that are you able to log into the 'net and check the web site to get notified? Just wanted to know so if it happens again whether or not to PM you. Thanks. Just glad you were able to get it back up so soon and I'm able to complete the traceroute now to the server so it should be working.

Kiana + Cleo,

Could a backup server be hosted by Kiana that would periodically copy all the files from the main server and only go on-line in the event of a main server failure or main server connection failure? A mirror server, if you will? Would that be a solution for backup server?


Title: Re: Main Server Down
Post by: NiteStar on August 12, 2010, 11:41:04 am
Sorry for the double-post but it's down, AGAIN!  :x


Title: Re: Main Server Down
Post by: Mamoru on August 12, 2010, 11:41:38 am
Last update has been over ten minutes ago and I can't connect either.

I've put up a test server you can connect to. This way you can experience what the lag would be like. There's just one problem I can think of: I run win7 while the server runs obviously on a Unix-based system. Other than that, for emergencies I wouldn't mind, but it's entirely up to Cleo.
~Kiana~


Title: Re: Main Server Down
Post by: Cleo on August 13, 2010, 12:14:30 pm
Correct, the main server runs GNU/Linux. The player files are not compatible between different operating systems, because the server uses one-way encryption of the player passwords. On GNU/Linux, this is usually a DES-based algorithm. On Windows, there is no encryption.

Back on the topic, the main server is back up, and I got more news about the connection issues: seems the ISP has been doing upgrades in the whole city since August 10 until August 13 (today). According to the email, the upgrades should be done in about 4 hours from now, so that should be when the connection is stable again.


Title: Re: Main Server Down
Post by: Floozy on August 14, 2010, 11:35:51 am
Quote
the ISP has been doing upgrades in the whole city


As your tracert proximal server names start wth bts (country=sk) that city wouldn't be Bratislava would it?  Just curious :)


Title: Re: Main Server Down
Post by: Cleo on August 14, 2010, 11:47:28 am
Correct.


Title: Re: Main Server Down
Post by: NiteStar on August 31, 2010, 02:19:15 am
Any idea when the main server will be back up? It's been down for a while, again. :(


Title: Re: Main Server Down
Post by: ddhanna on August 31, 2010, 05:49:26 am
just tried it and it is up