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Offline cutintwo
Posts: 6
Gender: Male
« on: September 22, 2011, 08:16:49 pm »

Get a runtime error atrinik requested runtime to stop in an unusual way?

Running window XP service pack 3

:(

Cutin2
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Offline ddhanna
Main Server Mod
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Posts: 184
Gender: Male
« Reply #1 on: September 23, 2011, 02:46:56 am »

i believe you will need to supply some more information.
such as:
Did you get this error during install?

If the client is installed, at what point do you get the error message (right after clicking the shortcut or after the title screen comes up)?

Have you tried to redownload and reinstall the client?

Can you provide a screen shot of the error?

I am sorry i can not be of more help, but the information you have supplied is not enough for me to go on.

Ddhanna

Update......
I have a laptop with windows XP SP3. I downloaded the client, installed the client, and was able to run the client with no problems. I will need more details from you so i can help figure out what the issue is.

Thanks

Ddhanna
« Last Edit: September 23, 2011, 08:45:38 am by ddhanna »  Logged
Offline cutintwo
Posts: 6
Gender: Male
« Reply #2 on: September 25, 2011, 03:05:41 pm »

When i click on the shortcut to start Atrinik it goes straight to a small window 

Marked Microsoft Visual C++ Runtime Library

Big white cross in red circle

Runtime Error!

Program: C:\Program Files\Atrinik Client 3.0\atrinik.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.

OK

I have reinstalled several times to no avail. :(

Cutin2
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Offline Lippy
Developer
Rantoholic

Posts: 52
Gender: Male
« Reply #3 on: September 25, 2011, 05:11:26 pm »

Hmm... The client is compiled with MinGW, not Visual C++ so I find it a bit strange. I wonder if the version of MinGW used to compile the client is targeting a newer runtime that isn't provided with XP by default? VC9 comes to mind; I believe that is not included in XP SP3 by default. That's about the only thing I can think of though...

Could you try installing the Visual C++ 2008 SP1 runtime to be sure? At least we can rule that out if it doesn't solve the problem.
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Offline cutintwo
Posts: 6
Gender: Male
« Reply #4 on: September 25, 2011, 09:54:28 pm »

Tried that no difference :(


Cutin2
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Offline ddhanna
Main Server Mod
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Posts: 184
Gender: Male
« Reply #5 on: September 26, 2011, 05:47:41 am »

You can try a couple of other things.

1. http://support.microsoft.com/kb/307817

2. http://support.microsoft.com/kb/884538

3. try running it in safe mode with networking support. do you get the same error?

hope one of these help

Ddhanna
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Offline cutintwo
Posts: 6
Gender: Male
« Reply #6 on: September 26, 2011, 02:36:08 pm »

Tried the patches, said my service pack is newer than them and i should not install.  Tried in Safe Mode with networking support, same result.

Cutin2
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Offline ddhanna
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Posts: 184
Gender: Male
« Reply #7 on: September 27, 2011, 05:45:46 pm »

I have tried to reproduce the error on 4 different windows XP machines. All of them had SP3 installed and were fully up to date.

only other thing i can think of is to uninstall Visual C from your computer, restart the machine, then try running the client.

you can then reinstall Visual C and its updates.

one other Question. What antivirus are you running?



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Offline cutintwo
Posts: 6
Gender: Male
« Reply #8 on: September 27, 2011, 06:43:03 pm »

AVG

Which bits of visual C do you recommend I remove as it comes up in 165 files on the pc and none of those are in the atrinik folder.

Daimonin
Corel
Microsoft
Etc...
« Last Edit: September 27, 2011, 06:54:39 pm by cutintwo »  Logged
Offline ddhanna
Main Server Mod
Contributor

Posts: 184
Gender: Male
« Reply #9 on: September 27, 2011, 07:17:03 pm »

use add/remove programs to uninstall Visual C.
with the other programs you have listed, you will need to reinstall Visual C.
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582
after reinstalling it, use microsoft update to install all the updates that go with Visual C.



 
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Offline Mamoru
Developer
Edwin Miltenburg

Posts: 625
Gender: Male
« Reply #10 on: November 05, 2011, 09:40:25 pm »

Any luck so far, Cutintwo?

M.
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Offline NiteStar

Posts: 466
Gender: Male
« Reply #11 on: January 05, 2012, 02:44:26 am »

IIRC, there *was* an issue someone else (erm, Plume perhaps?) had with AVG in getting Atrinik 3.0 to run. Their solution was simple: RTOAVP.  :mrgreen:
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Offline Mamoru
Developer
Edwin Miltenburg

Posts: 625
Gender: Male
« Reply #12 on: January 07, 2012, 09:24:46 pm »


IIRC, there *was* an issue someone else (erm, Plume perhaps?) had with AVG in getting Atrinik 3.0 to run.  ...

Indeed. That problem has been dealt with though, quite a while ago.

M.
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Offline NiteStar

Posts: 466
Gender: Male
« Reply #13 on: January 07, 2012, 09:52:39 pm »

Could still be AVG ... that bloody AVP has caused more problems with the installation and execution of program code than I ever realized!  :x
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Online Cleo
Developer
Alex Tokar

Posts: 580
Gender: Male
« Reply #14 on: January 08, 2012, 03:27:59 pm »

I recently had to uninstall AVG from a friend's computer because the free version disabled itself and wanted to be registered and activated...
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